Returns Policy
Books may be returned up to 14 days after purchase, providing they are in their original condition (not named, marked or covered in any way).
All returns must have proof of purchase.
PLEASE NOTE
No Refunds on Digital Codes & Reactivation Codes
No Refunds on Stationery
No Refunds on Sale Items
Trading Terms and Conditions
JP Books will comply with all relevant laws and regulations in respect of Fair Trading.
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We will adhere to the Trade Practices Act and any State legislation regarding Fair Trading.
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We will conduct business with integrity and in accordance with community and business ethical standards. This applies to all dealings with customers, suppliers and competitors.
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We will actively encourage and respond to feedback from our customers, suppliers and staff.
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We will provide an accessible, fair and efficient mechanism for handling any complaints, or requests for returns or refunds.
JP Books Privacy Policy