Instructions for Customers: HOW TO PLACE YOUR ORDER Select your book and stationery requirements then complete the required payment and delivery details. Make sure to choose the appropriate collection / delivery option.
HOW TO COLLECT YOUR ORDER 1) HOME DELIVERY Incurs a $13.00 Charge (Includes the $2.50 processing fee) (Australia Post) You can nominate a domestic or business address. Delivery is by Australia Post eParcel. In the month of November to mid-January please allow 10 working days to process and pack your order before it is dispatched. Some orders may take longer to process if there has been a delay from our suppliers. All orders placed before December 16 th 2024 will receive free Postal Delivery ($2.50 processing fee remains).
2) CLICK & COLLECT AT JP BOOKS - Orders placed online (available from Dec 1st) Incurs a $2.50 Processing Fee In the month of November to mid-January please allow 10 working days to process and pack your order. Some orders may take longer to process if there has been a delay from our suppliers. Once the order is ready for collection, you will be notified via an email and SMS.
4) IN-STORE Bring your own bags. Eco-Friendly Reusable bags will be available for purchase $2.00 a bag. If you choose to place your order in-store at JP BOOKS, please expect long delays, especially during the peak times leading towards the first day of term.
RETAIN 'Retain' next to an item indicates that the item should be retained from the previous year, for use again in the following year.
DIGITAL PRODUCTS
DIGITAL CODES If a DIGITAL CODE has been selected, this will be delivered to the email address you have supplied. The email will come from either JP BOOKS or Educational Ebooks and will instruct you on how to proceed. Most digital texts are a single user licence and are only valid for 1 year. Please choose carefully as refunds cannot be made on any digital products.
SUBSCRIPTIONS JP BOOKS collects payment for subscriptions on behalf of the school. Student set up and access to subscriptions are organised through the school.
BACK ORDERS & RETURNS
BACK ORDERS Any item not available at the time of packing will be marked as 'Back Order' on your Tax Invoice. They will be supplied at organised information sessions led by JP BOOKS at the school. Backordered items are to be paid in full.
RETURNS All books are sold on a firm sale basis. In special circumstances returns will be considered but only until the end of February 2025. All returns must have proof of purchase.
PLEASE NOTE Sealed packs are NOT returnable if the seal has been broken. No Refunds on Digital Codes. Stationery is not returnable.
***Prices are correct at the time of publication. Due to fluctuating exchange rates some prices may change***
If you have any queries regarding this booklist, please call JP Books and NOT the School.