Instructions for Customers: HOW TO PLACE YOUR ORDER Select your book and stationery requirements then complete the required payment and delivery details. Make sure to choose the appropriate collection / delivery option.
OPTIONS FOR COLLECTING YOUR ORDER - PLEASE CHOOSE ONE.
1) CLICK & COLLECT AT JP BOOKS - Orders placed online (available from December 1st) Incurs a $2.50 Processing Fee In the month of December to mid-January please allow 10 working days to process and pack your order. Some orders may take longer to process if there has been a delay from our suppliers.
Once the order is ready for collection, you will be notified via an email and SMS.
2) HOME DELIVERY Incurs a $12.50 Charge (Includes the $2.50 processing fee) (Australia Post) You can nominate a domestic or business address. Delivery is by Australia Post eParcel. In the month of December to mid-January please allow 10 working days to process and pack your order before it is dispatched. Some orders may take longer to process if there has been a delay from our suppliers. All orders placed before December 17 th 2023 will receive free Postal Delivery ($2.50 processing fee remains).
3) IN-STORE Bring your own bags. Reusable Tote bags will be available for purchase, $2.00 a bag. If you choose to place your order in-store at JP BOOKS, please expect long delays, especially during the peak times leading towards the first day of term.
RETAIN 'Retain' next to an item indicates that the item should be retained from the previous year, for use again in the following year.
DIGITAL PRODUCTS
DIGITAL CODES If a DIGITAL CODE has been selected, this will be delivered to the email address you have supplied. The email will come from either JP BOOKS or Educational Ebooks and will instruct you on how to proceed. Most digital texts are a single user licence and are only valid for 1 year. Please choose carefully as refunds cannot be made on any digital products.
SUBSCRIPTIONS JP BOOKS collects payment for subscriptions on behalf of the school. Student set up and access to subscriptions are organised through the school.
BACK ORDERS & RETURNS
BACK ORDERS Any item not available at the time of packing will be marked as 'Back Order' on your Tax Invoice. They will be supplied to students at information sessions at each of the campuses as listed below.
Students will have reminder notifications via COMPASS the day before these sessions. Any uncollected items after these sessions are to be collected from JP BOOKS DIRECTLY. Backordered items are to be paid in full.
BACK ORDER SESSIONS: KINNEAR CAMPUS: Lunchtime in the Library - Friday February 2nd & Thursday February 15th BARKLY CAMPUS: Lunchtime in the Library- Wednesday January 31st & Friday February 16th PILGRIM CAMPUS: Recess in the Library- Wednesday January 31st & Friday February 16th
RETURNS All books are sold on a firm sale basis. In special circumstances returns will be considered but only until the end of February 2024. All returns must have proof of purchase.
PLEASE NOTE Sealed packs are NOT returnable if the seal has been broken. No Refunds on Digital Codes. Stationery is not returnable.
***Prices are correct at the time of publication. Due to fluctuating exchange rates some prices may change***
If you have any queries regarding this booklist, please call JP Books and NOT the School.