Instructions for Customers: PLEASE NOTE:All Orders Incur a $5.00 Processing Charge, Including Click & Collect, Home Delivery and Over The Counter Sales.
COVID CHANGES DURING 2021-2022, under the present COVID restrictions, we are strongly advising all customers to pre-order via our website.
We will be subject to any government restrictions regarding shop front retail. Please check our website for any shop front restrictions. We will open as soon as restrictions are lifted.
Under Government regulations, we will be required to check vaccination status upon QR sign in. If you are not vaccinated, please consider our Contactless Click & Collect and Home Delivery options.
The shopfront will be restricted by the number of people it can accommodate at one time. Customers wishing to purchase over the counter could expect delays to enter the shop.
HOW TO PLACE YOUR ORDER Select your book and stationery requirements and complete the required payment and delivery details. Make sure to choose the appropriate collection / delivery option.
1) HOME DELIVERY Incurs a $10.00 Fee (Includes both Home Delivery & Processing Fee) (Free Home Delivery period below is highly recommended for VCE & IB students) Orders placed before November 22nd 2021 will receive FREE HOME DELIVERY (All orders still incur the $5.00 Processing Fee). You can nominate a domestic or business address. Delivery is by Australia Post eParcel. In the month of December to mid January please allow 10 working days to process and pack your order before it is dispatched. Some orders may take longer to process if there has been a delay from our suppliers.
2) COLLECT AT SCHOOL Incurs a $5.00 Processing Fee Monday January 17th 2022- 10.00am – 5.00pm Orders must be placed online before January 3rd All uncollected orders will be available from JP Books the following business day.
3) CLICK & COLLECT AT JP BOOKS Incurs a $5.00 Processing Fee In the month of December to mid January please allow 10 working days to process and pack your order. Some orders may take longer to process if there has been a delay from our suppliers.
A notification email will be sent once the order has been packed with the collection details.
RETAIN 'Retain' next to an item indicates that the item should be retained from 2021 for use again in 2022.
DIGITAL CODES If a DIGITAL CODE has been selected, this will be delivered to the email address you have supplied. The email will come from Educational Ebooks & will instruct you on how to proceed. For further Frequently Asked Questions, please refer to our eBook Customer Information page. Most Digital only texts are a single user licence & are only valid for 1 year.
Please choose carefully as refunds cannot be made on any digital only products.
BACK ORDERS & RETURNS BACK ORDERS Any item not available at the time of packing will be marked as 'Back Order' on your Tax Invoice. They will be supplied at organised information sessions led by JP BOOKS at the School. Backordered items are to be paid in full.
RETURNS All books are sold on a firm sale basis. In special circumstances returns will be considered but only until the end of February 2022. PLEASE NOTE Sealed packs are NOT returnable if the seal has been broken. No Refunds on Digital Codes Stationery is not returnable
***Prices are correct at the time of publication. Due to fluctuating exchange rates some prices may change***
If you have any queries regarding this booklist please call JP Books and NOT the School.