Instructions for Customers: COVID CHANGES DURING 2020-2021, under the present COVID restrictions, we are strongly advising all customers to pre-order via our website.
In addition to the School Distribution Days & Postal Service, we are very happy to introduce our new 'Click & Collect Contactless Pickup’ from the comfort of your car (only offered until Wednesday 20th January 2021). Please take advantage of these services to avoid long waiting times.
The shopfront will be restricted by the number of people it can accommodate at one time.
Customers wishing to purchase over the counter sales could expect long delays to enter the shop.
HOW TO PLACE YOUR ORDER Select your book and stationery requirements and complete the required payment and delivery details. Make sure to choose the appropriate collection / delivery option.
HOW TO COLLECT YOUR ORDER 1) DELIVERY TO HOWQUA (Recommended by school) Orders should be placed online before January 4th Incurs a $10.00 Fee (Includes both the Process & Delivery Fee) Your order will be delivered directly to Howqua, at a time in late January as directed by the school.
2) COLLECT AT SCHOOL (Dec 10th or Jan 18th) Incurs a $5.00 Processing Fee
Please select a collection day Orders will be available at School on; Thursday December 10th 2020- 10.00am – 5.00pm (Highly Recommended for VCE and IB students) Orders must be placed online before November 22nd OR Monday January 18th 2021- 10.00am – 5.00pm Orders must be placed online before January 4th All uncollected orders will be available from JP Books the following business day.
3) CLICK & COLLECT AT JP BOOKS (From Monday December 14th) Incurs a $5.00 Processing Fee In the month of December to mid January please allow 10 working days to process and pack your order. Some orders may take longer to process if there has been a delay from our suppliers.
A notification email will be sent once the order has been packed with the collection details. Please note the Contactless pick-up service is only offered until Wednesday 20th January 2021 (see website for more details).
4) HOME DELIVERY (From Monday December 14th) Incurs a $10.00 Fee (Includes both the Process & Delivery Fee) You can nominate a domestic or business address. Delivery is by Australia Post eParcel. In the month of December to mid January please allow 10 working days to process and pack your order before it is dispatched. Some orders may take longer to process if there has been a delay from our suppliers.
RETAIN Retain next to an item indicates that the item should be retained from 2020 for use again in 2021.
DIGITAL CODES If a DIGITAL CODE has been selected, this will be delivered to the email address you have supplied. The email will come from Educational Ebooks & will instruct you on how to proceed. For further Frequently Asked Questions, please refer to our website under the eBook Customer Information tab. Most Digital only texts are a single user licence & are only valid for 1 year.
Please choose carefully as refunds cannot be made on any digital only products.
BACK ORDERS & RETURNS BACK ORDERS Any item not available at the time of packing will be marked as Back Order on your Tax Invoice. They will be supplied at organised information sessions led by JP BOOKS at the School. Backordered items are to be paid in full.
RETURNS All books are sold on a firm sale basis. In special circumstances returns will be considered but only until the end of February 2021. PLEASE NOTE Sealed packs are NOT returnable if the seal has been broken. No Refunds on Digital Codes Stationery is not returnable
***Prices are correct at the time of publication. Due to fluctuating exchange rates some prices may change***
If you have any queries regarding this booklist please call JP Books and NOT the School.